How CSI’s Circle of Protection Process Works For You

Our Access Control and Surveillance Solutions provide seamless integration on account of our total approach to your unique problem.

1. Consultation:

Consultation IconTo ensure we design a solution that will meet your needs long term we
use this initial step to learn more about your organization’s needs,
security and surveillance vulnerabilities, and specifics (budget,
compliance, response time, etc.).


2. Design:

Design IconWith 30+ years of knowledge and experience, we design custom solutions
based on your needs and budget.  You avoid technical incompatibilities
and costly mistakes. Our designs work seamlessly to support existing or
proposed IT networks and equipment while integrating technically and
aesthetically with new construction or remodels.  Look to CSI for a
complete solution that meets your timeline and can easily expand and
migrate as your future needs evolve.


3. Installation:

Installation IconCSI has a systematic approach to completing every project and
maintaining proper working order. We provide one Project Manager as a
primary point of contact and a specific team of knowledgeable security
technicians assigned to your initial installation, upgrade, or service
call. We provide a complete “as built” drawing with thorough
documentation which makes service, maintenance and upgrades less costly.


4. Training:

Training IconCSI prides ourselves in our ability to effectively train your staff on
the specifics of your new solution. We can schedule onsite or remote
training via the web, provide documentation and ongoing support
throughout the lifetime of your system.


5. Maintenance:

Maintenance IconWe don’t stop after installation and training; we want to help you
protect your security and surveillance investment with our preventive
maintenance program. Regardless if we installed your equipment or not,
we offer maintenance agreements for any supported system. We base all
maintenance agreements off of the needs of our customers; we will
individually tailor a maintenance program to your needs and budget. With
any maintenance service we will keep you informed of recommended
upgrades and improvements to your security and surveillance system.


6. Service:

Service IconCSI has a 24/7 service support team as well as Rapid Response Agreements
to meet all of our customers’ needs, regardless of who installed your
system. We maintain a service history on all equipment to allow for
realistic planning and budgeting. We offer onsite, telephone and remote
service support via the web for you and your staff, we can also save you
time by monitoring your system for you.